Repair
Website repair and optimization
Broken forms, slow mobile loads, and half-finished page builder messes are all fixable. XCom diagnoses the cause, tells you what is worth fixing first, and ships the changes that restore trust with visitors.
Common repair work
- Performance: oversized images, blocking scripts, and above-the-fold weight
- Contact forms that silently fail or drown in spam
- Layout and mobile usability problems
- Cleanup after abandoned page-builder experiments
- Broken pages left behind by a previous developer
- Sites that break after an update and nobody knows why
When the contact form is the problem
This is the most expensive failure on the list and the easiest to miss, because nothing looks broken. The form submits, the visitor sees a thank you message, and the message never arrives. Businesses sometimes go months before realizing why inquiries dried up.
The usual causes are mail configuration rather than the form itself: messages sent from an address the domain is not authorized to send from, landing in spam or being rejected outright. We test the whole path from submission to inbox, not just whether the form appears to work.
Speed, and what actually causes it
Slow sites are usually slow for unglamorous reasons. A hero image exported at 4000 pixels wide and displayed at 800. A dozen plugins each loading their own scripts on every page. A page builder generating deeply nested markup for a layout that needed three elements.
We measure on a real mobile connection rather than a fast desktop, because that is where the visitors are and where the problem is worst. Then we fix causes in order of impact instead of applying a caching plugin and calling it done.
Diagnosis before quoting
Some sites need a few hours of targeted repair. Others have accumulated enough structural damage that repair costs more than a rebuild and still leaves you on a shaky foundation.
We will tell you honestly which situation you are in. Recommending a rebuild that you do not need would be an easy way to charge more, and a fast way to lose the relationship.
Common questions
- Our contact form stopped sending. Is that fixable?
- Almost always, and it is usually mail configuration rather than the form. We test the full path from submission through to the inbox, since the form can appear to work while messages quietly fail.
- Is it cheaper to repair or rebuild?
- It depends on how much structural damage has accumulated. We diagnose first and tell you honestly, because a repair on a broken foundation is money spent twice.
- How much faster can our site get?
- It depends on the cause. Oversized images and excess scripts are common and produce large gains. We measure on a real mobile connection before promising anything.