Hosting
Hosting support for business sites
XCom helps pick, configure, and maintain hosting that matches the site, not the cheapest plan with the most surprises. Backups and a tested restore path matter as much as an uptime number on a marketing page.
What hosting support covers
- Environment choice for WordPress or modern stacks
- Migration from an existing host with minimal downtime
- DNS, TLS certificates, and email DNS hygiene
- Backup configuration and periodic restore testing
- Staging environments so changes get tested before they go live
Choosing a host without regret
The cheapest shared hosting plan is rarely the cheapest option once you count the hours lost to slow admin screens, mystery outages, and support tickets that go nowhere. It is also usually where sites get compromised, because the environment is shared and outdated.
We size the host to the actual site. A small brochure site does not need enterprise infrastructure, and a busy ecommerce store should not be on a five dollar plan. The goal is a boring environment that you rarely think about.
Backups that have actually been tested
Most sites have backups. Far fewer have backups anyone has ever restored. The difference only becomes visible on the worst day, which is the wrong time to discover the archive was incomplete or the retention window was too short.
We verify that backups run, that they capture both files and database, that retention matches how quickly you would notice a problem, and that a restore actually produces a working site.
DNS and email
DNS changes are where site migrations most often go wrong, and email is the part people forget until it stops arriving. We document current records before changing anything and treat mail records as separate from website records so moving a site never silently breaks your inbox.
Common questions
- Do you resell hosting?
- No. You own the hosting account directly, which means you keep control and can move at any time. We configure and support it rather than putting ourselves in the middle of the billing relationship.
- Will moving hosts take our site offline?
- A planned migration should be effectively invisible. We stage the site on the new host first, verify it, then move DNS, so visitors are served the whole time.
- How often should backups run?
- It depends on how much work you would be willing to redo. A site updated daily needs daily backups. The real question is retention: how long before you would notice a problem.